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Troubleshooting ICA Client Audio Issues - Citrix.com

    https://support.citrix.com/article/CTX443787
    Audio Quality for the ICA session can be set in the Citrix Policies, as well as in the Web Interface site under Session Settings > Connection Performance > Sound. Additionally, in XenApp versions earlier than 6.0, the audio quality can be …

I have no audio in Citrix Client, how can I fix this ...

    https://certifiedesupport.com/knowledgebase/olympus-professional-support/i-have-no-audio-in-citrix-client-how-can-i-fix-this-2/
    Within the console, right-click Citrix ICA 3.0 ICA-tcp connection and select Properties. In the ICA-tcp Properties window select the Client Settings tab and ensure Audio Mapping is not selected. Now Open the Citrix Access Management Console. Within the console, expand the Farm and the Applications folder to locate DSS Player Pro. Right-click on ...

Citrix Workspace App for Windows: Unable to hear ...

    https://support.citrix.com/article/CTX277481
    Citrix is not responsible for and does not endorse or accept any responsibility for the contents or your use of these third party Web sites. Citrix is providing these links to you only as a convenience, and the inclusion of any link does not …

Citrix Workspace audio problems on iPad on every version ...

    https://discussions.citrix.com/topic/413573-citrix-workspace-audio-problems-on-ipad-on-every-version-past-2135/
    Hello, On iPad (also iPhone), if the audio is set to maximum on the iPad, Citrix Workspace’s audio stops working. how to reproduce this: 1- log into your citrix client (launch windows). 2- Start increasing the audio to maximum. 3- the audio will not work anymore unless Workspace is closed and the...

Citrix Workspace: Webcam, Speakers, and Microphone ...

    https://crsi.zendesk.com/hc/en-us/articles/360045163953-Citrix-Workspace-Webcam-Speakers-and-Microphone-Troubleshooting
    When connecting to Citrix from a laptop or desktop computer, it is possible to use the webcam, speakers, and microphone built into the device. In order to do this, you must first grant Citrix access to the devices. Start by getting logged into Citrix.

Headsets not working within published desktop - Citrix.com

    https://support.citrix.com/article/CTX269069
    1. Ensure the following check boxes are checked: "When a session starts connect the device automatically" and "when a new device is connected while a session is running connect the device automatically". Unplug and Replug the headset after checking the boxes and test. 2. Switch the virtual channels to generic from optimized and test the headset.

Citrix Problems and Issues – Troubleshooting Tips

    https://www.eginnovations.com/blog/citrix-issues-problems-troubleshooting/
    There are a number of known issues with AVAYA within Citrix environments and Citrix is continually updating their support knowledge base with best practice configurations, see Voice call over AVAYA Softphone may have a choppy voice or humming sound after multiple users login, while using Receiver for Windows (citrix.com). A product such as eG ...

Audio features | Citrix Virtual Apps and Desktops 7 2112

    https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/multimedia/audio.html
    If Citrix Gateway is configured to access Citrix Virtual Apps and Desktops resources, then audio traffic between the endpoint device and Citrix Gateway is secured using DTLS protocol. The Audio UDP port rang specifies the range of port numbers that the Windows VDA uses to exchange audio packet data with the user device.

No sound in Citrix : Citrix - reddit

    https://www.reddit.com/r/Citrix/comments/gegzst/no_sound_in_citrix/
    Hi, we are having a problem with sound in Citrix. Every week I get a few tickets because of this problem. Our employees are loosing audio output in Citrix (tested with Internet Explorer and Chrome). Skype calls still seem to work. When I play YouTube videos, the sound meter from Windows (in Citrix) is displaying output.

How to Enable and Manage Client Audio Settings ... - Citrix

    https://support.citrix.com/article/CTX121613
    This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article explains Citrix Administrators how to configure the different audio options for Citrix Receiver using the icaclient.adm template (GPO).

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