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No video using Polycom HDX series endpoints – Zoom Support
https://support.zoom.us/hc/en-us/articles/201772609-No-video-using-Polycom-HDX-series-endpoints#:~:text=If%20you%20are%20using%20a%20Polycom%20HDX%20Series,12-2%20on%20the%20Polycom%20HDX%20Systems%20Admin%20Guide
Video but no audio - Poly Community
https://community.polycom.com/t5/Video-Endpoints/Video-but-no-audio/td-p/50039
The new HDX 8000 we added to our private network was able to transmit video but there is no sound. Both teh near and far sites see each other but we can't hear each other. I understand it may be a firewall issue but I was told that the video would be the problem if that was the case and not the audio. Any suggestions will be greatly appreciated.
No video using Polycom HDX series endpoints – Zoom Support
https://support.zoom.us/hc/en-us/articles/201772609-No-video-using-Polycom-HDX-series-endpoints
No video using Polycom HDX series endpoints Last Updated: If you are using a Polycom HDX Series video endpoint and are able to send and receive audio but are not able to send and receive video, please check the following:
No audio/video Polycom Group 500 - Cisco Community
https://community.cisco.com/t5/telepresence-and-video/no-audio-video-polycom-group-500/td-p/2645712
No audio/video Polycom Group 500. I have vcs expressway in our dmz, vsc controller inside (X8.5.1), to mcu 5310 on 4.5 (1.55). External Polycom HDX calls work fine, but if they come in Polycom Group 500, we receive video but no audio, and there is no audio or video out to the external connection. Polycom Group 500 calls internally to vcs ...
Diagnostics Mode: Audio works, but no Video - Poly Community
https://community.polycom.com/t5/Video-Endpoints/Diagnostics-Mode-Audio-works-but-no-Video/td-p/84875
Hey, we are using a Polycom HDX6000. We have an issue where we are forced to check the box for diagnostics mode under call preferences in order to get both audio and video on the far end to work. If we uncheck that box it will shut off any video on the far end for the device. Audio will work fine and they can see us, we just cannot see them.
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