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Audio Quality Sounds Distorted or Choppy - Citrix.com
https://support.citrix.com/article/CTX124137#:~:text=Following%20is%20a%20list%20of%20the%20audio%20quality,stream%20and%20affect%20the%20actual%20audio%20output%20sound.
How to Optimize Audio for XenDesktop - Citrix.com
https://support.citrix.com/article/CTX118836
Procedure to Adjust Citrix Policy for Better Audio Performance. Open the Presentation Server Management Console. Create a new policy. Navigate to Client Devices > Resources > Audio > Sound Quality. Select High, Medium, or Low depending on the environment.
Audio features | XenApp and XenDesktop 7.15 LTSR
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/multimedia/audio.html
How the audio is delivered to and from the end user headset, microphone, and speakers, or USB telephone set. XenApp and XenDesktop include numerous technologies to support generic softphone delivery: Optimized-for-Speech codec for fast encode of real-time audio and bandwidth efficiency. Low latency audio stack.
Audio Quality Sounds Distorted or Choppy - Citrix.com
https://support.citrix.com/article/CTX124137
1 - Medium - 64 kilobits per second (Kbps) 2 - Low - 4 Kbps The default audio quality for any XenApp server is set to medium quality, which could limit the audio stream and affect the actual audio output sound. Setting the audio quality option to High increases the bandwidth and should give you the best audio quality possible for your ICA session.
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