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How to Enable and Manage Client Audio Settings for the ...
https://support.citrix.com/article/CTX121613
To configure the Client audio settings on XenApp/Xendesktop Server via group policy, perform the following steps: Change group policy setting from Not Configured to Enabled, and click Apply. Either select (or de-select) the Enable audio option to turn audio on, or off, for the client’s ICA session.
Audio features | XenApp and XenDesktop 7.15 LTSR
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/multimedia/audio.html
How the audio is delivered to and from the end user headset, microphone, and speakers, or USB telephone set. XenApp and XenDesktop include numerous technologies to support generic softphone delivery: Optimized-for-Speech codec for fast encode of real-time audio and bandwidth efficiency. Low latency audio stack.
No Audio in Videos Using XenApp's Windows Media ...
https://support.citrix.com/article/CTX205045
By default Client Audio is not enabled for Windows Media Redirection (XenApp 6.5) or HDX MediaStream Multimeda Acceleration (XenApp 6.0) As explained here: "To allow users to run multimedia applications in ICA sessions, turn on audio or give the users permission to turn on audio themselves in Citrix Receiver.
Audio Quality Sounds Distorted or Choppy - Citrix.com
https://support.citrix.com/article/CTX124137
XenApp 5.0 for Windows Server 2008 Symptoms or Error When connecting through an ICA session, audio output sounds distorted or choppy. RDP sessions do not exhibit this same distorted audio output. Background The quality of audio that each session receives depends as much on the network connection as it does on the XenApp environment configuration.
Troubleshooting ICA Client Audio Issues
https://support.citrix.com/article/CTX443787
Configuration of ICA Audio Settings for XenApp 6.0 and 6.5. In XenApp version 6.0 and 6.5 for Windows Server 2008/R2 configuration of audio settings, such as, sound quality and bandwidth limits, are performed through policy in the Citrix Delivery Service Console (or AppCenter). Alternatively, similar settings can be managed through AD GPO.
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