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Audio does not work when using Webex - Apple Community
https://discussions.apple.com/thread/7052200
It's kind of a tiny UX issue- when you initially click on the connect to audio button, you'll see the 3 options: phone, phone, and connect using computer. the computer connect button actually has a button inside of itself, an option button. don't click on the option button, just click on the area just outside of that smaller button. Reply Helpful
WebEx audio quit working on MacBook Pro. - Cisco Community
https://community.cisco.com/t5/webex-meetings-and-webex-app/webex-audio-quit-working-on-macbook-pro/td-p/4458564
If the speakers are working well with other applications or on youtube, and the settings are correct in Webex preferences for audio output, I have had to occasionally restart my macbook with previous versions of Webex. If that hadn't helped I would have looked at doing a reinstall of the Webex application next.
Troubleshoot Webex Audio Not Working - Support.com
https://www.techsolutions.support.com/how-to/troubleshoot-webex-audio-not-working-13306
Check Audio Source in Webex. Since you can have multiple speakers outputs, it's important to tell Webex which device you are actually using. While on a conference, select the Audio menu, then select Speaker, Microphone and Camera. Make sure the proper Speaker is selected. If your speaker or sound device isn't listed, then make sure it is connected and on.
Calls - Webex Audio Troubleshooting
https://help.webex.com/en-us/article/WBX12581/Webex-Audio-Troubleshooting
If you are not hearing any sound, try the following: Make sure you are connected to the audio conference. When connected, a phone or headset icon should appear next to your name in the Participants panel. Use the Audio and Video Connection ... or Computer Audio Settings..., under the Audio menu, to make sure you have selected the right speaker to use for audio. You …
Video Conferencing - No Audio During VoIP Conference
https://help.webex.com/en-us/article/WBX58518/No-Audio-During-VoIP-Conference
There is no sound in the audio conference through the computer. Cause: After confirming that the device is selected properly in the meeting Computer Audio Settings, and all basic troubleshooting is performed, if you still do not have sounds in Webex Audio after clicking Connect to Audio or Connect Audio and Video, then it could be the 'Windows Audio' service not …
Unable to start or join Cisco Webex meetings on a Mac ...
https://help.webex.com/en-us/article/WBX75396/Unable-to-Start-or-Join-Cisco-Webex-Meetings-on-a-Mac-Stuck-on-Connecting
Restart the computer. Java is already installed: Choose the Apple menu > System Preferences. Choose View > Java to open the Java Control Panel app. Click the Update tab. Click Update Now button and follow the onscreen instructions. Restart the computer. Note: PowerPC-based Macs are no longer supported by Webex.
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