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Vonage Residential | Answer | Check Your Internet Speed
https://support.vonage.com/articles/answer/Check-Your-Internet-Speed-1060#:~:text=If%20your%20Internet%20connection%20speed%20is%20too%20slow%2C,to%20run%20the%20speed%20test%20in%20some%20browsers.
Vonage Residential | Answer | Sound Quality Issues
https://support.vonage.com/articles/answer/Sound-Quality-Issues-944
These issues are usually related to the Internet connection, either low speed or filtering from a router, modem or firewall. The firewall in a router or modem can suddenly begin blocking the sound even though there were no problems previously. Dropped sound or no sound Either or both people on the phone cannot hear the other person at all.
Customer Troubleshooting: Sound Quality - Vonage
https://businesssupport.vonage.com/articles/answer/Troubleshooting-Tool-Sound-Quality-24783
IMPORTANT: Vonage does not recommend or support using satellite or wireless Internet technology with your Vonage phone service. Both can result in sound quality issues. Start troubleshooting your sound quality issue. Did this article answer your question?
Flow | Troubleshoot Sound Quality Issues - Vonage
https://support.vonage.com/flow?title=Residential_Sound_Quality_Start
The following situations are potential causes of sound issues. Satellite Internet technology: There is an inherent delay in the transmission of satellite signals. You may experience sound issues as a result. Vonage does not recommend or support using satellite Internet technology. Wireless Internet technology: Wireless Internet service is susceptible to interruptions due to weather or …
Vonage CA Support | Answer | SoftPhone Troubleshooting
https://support.vonage.ca/articles/answer/SoftPhone-Troubleshooting-319
Poor Audio Quality. Poor or scratchy audio is a symptom of a problem with your network connection, network performance, or network card and access point drivers. If you're using a wireless internet connection, you may be out of range of an access point. Radio Frequency (RF) interference originating from multiple access points on similar channels or other devices …
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