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Vonage Business Cloud | Answer | Incomplete or Dropped Calls

    https://businesssupport.vonage.com/articles/answer/Incomplete-or-Dropped-Calls-24989
    If the call goes silent, but the timer is still running, this is a One/No Way Audio issue and whenever the call does terminate it is usually the other party hanging up. One/No Way Audio is nearly always a firewall configuration issue and for these you should check the Recommended Network Equipment to verify your equipment is compatible with the Vonage Business platform …

Unplanned: Vonage intermittent authentication issues ...

    https://www.isc.upenn.edu/alerts-outages/unplanned-vonage-intermittent-authentication-issues-reported-march-30-2021
    Unplanned: Vonage intermittent authentication issues reported on March 30, 2021. March 30, 2021. Resolved: 3/30/21 at 4pm. Vonage Engineers have confirmed that the intermittent authentication issue has been resolved. If you are still having issues with MobileConnect, please log back in to restore this service. Please contact ISC Client Care if ...

Intermittent Audio and Troubleshooting - WhichVoIP

    https://www.whichvoip.com/articles/intermittent-audio.htm
    The choppy or intermittent voice can come from one or more of these packets being lost, not sent or delayed in the network somewhere. If you are having issues with intermittent audio there are a few simple things that you can do before you phone your providers customer service line. Troubleshooting Audio. Try and characterize the intermittent voice.

[SOLVED] Intermittent one way audio with VoIP - double NAT ...

    https://community.spiceworks.com/topic/1469500-intermittent-one-way-audio-with-voip-double-nat-issue-possibly
    I am running into a very frustrating issue with one way audio very intermittently on some calls. 99% of calls work fine but now and again I am experiencing one way audio - this can be both ways. I've taken this up with my VoIP provider and then have asked for a WAN side capture, which due to my setup I am unable to provide.

How to solve VoIP one way audio- step by step.

    https://www.voipmechanic.com/voip-one-way-audio.htm
    If one way audio still exists check to see if you have a public or private (192.168.1.xxx) IP address. Public IP- Call your VoIP provider. If you are getting one-way audio with a public IP address, there is an issue with the way the VoIP provider is handling the call.

Vonage - Business Phone, VoIP, Communication APIs, …

    https://www.vonage.com/
    Communications APIs Customer story. Doxy.me supported over 600,000 doctor-to-patient video sessions with over 11 million video minutes—in a single day. Contact Centers Customer Story. HotelBeds transitioned to our cloud-based virtual contact center and saw improved call answer rates and lower costs. Vonage AI Customer story.

Solved: answering calls on vvx phones intermittently requi ...

    https://community.polycom.com/t5/VoIP-SIP-Phones/answering-calls-on-vvx-phones-intermittently-requires-pressing/td-p/48833
    answering calls on vvx phones intermittently requires pressing hold/resume to fix one way audio We started getting in some vvx 410 phones to augment our older IP 450s and people are experiencing intermittent one way audio issues with the new phones. They have figured out to press hold/resume on their VVX phone to work around the issue.

Solved: Intermittent VOIP One Way Audio - Check Point ...

    https://community.checkpoint.com/t5/General-Topics/Intermittent-VOIP-One-Way-Audio/td-p/75168
    Hi, I am seeing an issue with intermittent one-way audio / transmission on VOIP calls. Happens every 1 in 6 or 7 calls I'd say. If the issue happens mid-way through the call, logs show as normal/accept/matched to rule 47, etc. The immediate call after that more often than now has OWT from the start...

How to troubleshoot one-way and no-way audio on VoIP …

    http://info.teledynamics.com/blog/how-to-troubleshoot-one-way-and-no-way-audio-on-voip-calls
    If you deal with Voice over IP (VoIP), you must have come across this scenario at one time or another: A user complains that when they answer their phone, the caller can’t hear them, even though they can hear the calling party. Or, it may be that neither party can hear the other and there is just silence on the line.

Intermittent one-way audio issue to PSTN : VOIP

    https://www.reddit.com/r/VOIP/comments/252h41/intermittent_oneway_audio_issue_to_pstn/
    Intermittent one-way audio issue to PSTN I know this is a long-shot, but I wanted to get some opinions on where YOU would look next. My company …

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