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Vonage CA Support | Answer | Troubleshooting Audio Issues

    https://support.vonage.ca/articles/answer/Troubleshooting-Audio-Issues-406#:~:text=%20Troubleshooting%20Audio%20Issues%20%201%20Verify%20that,this%20helps%20the%20audio%20quality%2C%20then...%20More%20
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Vonage Residential | Answer | Sound Quality Issues

    https://support.vonage.com/articles/answer/Sound-Quality-Issues-944
    There is constant static even when no one on the phone is speaking. Static can sound like a hissing or buzzing sound, a low hum, or a series of crackles or pops. These issues are usually the result of electrical interference caused by a problem in the phone wiring or interference from other electronic devices. Garbled voice

Flow | Troubleshoot Sound Quality Issues - Vonage

    https://support.vonage.com/flow?title=Residential_Sound_Quality_Start
    The following situations are potential causes of sound issues. Satellite Internet technology: There is an inherent delay in the transmission of satellite signals. You may experience sound issues as a result. Vonage does not recommend or support using satellite Internet technology. Wireless Internet technology: Wireless Internet service is susceptible to interruptions due to weather or …

Vonage CA Support | Answer | Troubleshooting Audio Issues

    https://support.vonage.ca/articles/answer/Troubleshooting-Audio-Issues-406
    Troubleshooting Audio Issues Verify that your Vonage device is in a well ventilated area to keep from overheating. Verify there is no file sharing, P2P applications, or large downloads are running while you are using the phone. These... Connect your Vonage device directly to your cable/DSL modem, if ...

Viewing audio problems in Dashboards - Vonage Contact ...

    https://newvoicemedia.atlassian.net/wiki/spaces/DP/pages/2005172361/Viewing+audio+problems+in+Dashboards
    Vonage Contact Center Product Documentation Using Dashboards Viewing audio problems in Dashboards Created by Helen Griffith Last updated: Apr 07, 2020 Agents can report problems with audio while handling calls. Using Dashboards, you can display reported audio problems. Inbound calls only

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