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Music On Hold Audio Source Configuration - Cisco
https://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_1_3/ccmcfg/b04mohas.html
The integrated Music On Hold feature provides the ability to place on-net and off-net users on hold with music streamed from a streaming source. This feature includes the following actions: • End user hold • Network hold, which includes transfer hold, conference hold, and park hold
User Hold Audio Source and Network Hold Audio Source not ...
https://community.cisco.com/t5/contact-center/user-hold-audio-source-and-network-hold-audio-source-not-being/td-p/2915141
User Hold Audio Source and Network Hold Audio Source not being updated for UCCX version 11 Hi, Good Day. We have changed the User Hold Audio Source and Network Hold Audio Source in the UCCX but we can still hear the previous setup. We tried restarting the server several times but same result is this is a bug? since this is the only current ...
Music on Hold - Cisco Unified - Cisco Certified Expert
https://www.ccexpert.us/cisco-unified/music-on-hold.html
The user hold audio source configured for the holding party determines the audio file that will be streamed when the holding party puts a call on hold, and the held party's list of MoH resources determines the server from which the held party will receive the MoH stream.
UCCX call control groups and music on hold - UC Guru
https://www.ucguru.com/uccx-call-control-groups-music-hold/
A note on UCCX call control group “Network Hold Audio Source” Users on hold will eventually be routed to an agent, and when that happens, the user is put on a “network hold”. Essentially they will hear what every music you’ve set for them in the queue, then they will hear network hold music, then they will connect to an agent.
Adding custom media files for Music On Hold | Cisco ...
https://subscription.packtpub.com/book/networking_and_servers/9781849684323/3/ch03lvl1sec33/adding-custom-media-files-for-music-on-hold
When the new window opens, browse to the audio file then click on Upload File. After the file is uploaded, it will be available under the MOH Audio Stream Source File list. Select an available MOH Audio Stream Number. Select the newly uploaded media file under MOH Audio Source File.
Feature Configuration Guide for Cisco Unified ...
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_0101110.html
The call reverts to tone on hold and an invalid MOH audio source alarm is raised. Header Values. When both the user and network MOH audio source identifiers are present in the header, any invalid value is replaced by the default value (0).
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