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Software for Audio and Video Mining - KDnuggets

    https://www.kdnuggets.com/software/audio-video-mining.html#:~:text=%20Software%20for%20Audio%20and%20Video%20Mining%20,IBM%20Multimedia%20Analysis%20and%20Retrieval%20System...%20More%20
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What is Speech Analytics? - DMG Consulting

    https://www.dmgconsult.com/what-is-speech-analytics/
    Speech analytics, also known as audio mining, is software that uses a variety of techniques to convert unstructured conversations into structured output, turning it into metadata and transcripts. The output files can then be analyzed, and the enterprise can use the findings to identify customer insights, needs and wants.

What is Speech Analytics? [Analyst Blog] | Genesys

    https://www.genesys.com/blog/post/speech-analytics-analyst-blog
    Speech analytics, also known as audio mining, is software that uses a variety of techniques to convert unstructured conversations into structured output, turning it into metadata and transcripts. The output files can then be analyzed, and the enterprise can use the findings to identify customer insights, needs and wants.

What is Speech Analytics? - Clarabridge

    https://www.clarabridge.com/customer-experience-dictionary/speech-analytics/
    Speech Analytics is the process of extracting meaning from audio recordings and analyzing it to find relevant business intelligence. Related to audio mining, speech analytics is often performed using specialized speech analytics software that can understand the spoken word of many dialects and translate it into text.

Speech Analytics and Ways to Adopt Them

    https://www.analyticsinsight.net/speech-analytics-ways-adopt/
    Initially called audio-mining, where audio files were converted to texts to enable mining out specific keywords or phrases, now speech analytics software mines words by studying the audio patterns to detect certain emotions, moods and stress, hold times, silent patches, frequency of agents talking over a caller.

Definition of Audio Mining/speech Analytics - Gartner ...

    https://www.gartner.com/en/information-technology/glossary/audio-mining-speech-analytics
    Audio mining/speech analytics embrace keyword, phonetic or transcription technologies to extract insights from prerecorded voice streams. This insight can then be used to classify calls, trigger alerts/workflows, and drive operational and employee performance across the enterprise.

Speech Analytics For Customer Support Call Centers ...

    https://elearningindustry.com/advertise/elearning-marketing-resources/blog/speech-analytics-benefits-customer-support-call-centers
    An Introduction To Speech Analytics Software. Speech analytics, or audio-mining, is the process of converting audio files into transcripts. This process also includes in-depth analysis like identifying keywords leading to success or failure of the call, emotion analysis, hold time, call time, silent patches, and more. ...

Phonetic audio mining, audio searching, speech analytics

    http://hakwright.co.uk/audio-mining.html
    Existing audio mining and speech analytics technology A number of different companies produce audio mining and speech analytics software, applications and SDKs. Below is a list of links to some of the available audio mining and speech analytics tools. Aurix: audio miner SDK Aurix audio miner - phonetic audio mining software (SDK).

Software for Audio and Video Mining - KDnuggets

    https://www.kdnuggets.com/software/audio-video-mining.html
    Software for Audio and Video Mining BurgSys, offers software products for image mining, audio analysis and video analysis. CallMiner speech analytics solution listens to recorded conversations to uncover trends in agent/customer interactions; Dragon AudioMining, enables using text keywords and ...

SPEECH DATA MINING, SPEECH ANALYTICS, VOICE BIOMETRY

    https://www.superlectures.com/asru2013/downloadFile?id=14&type=slides&filename=speech-technologies-for-data-mining-voice-analytics-and-voice-biometry
    DATA MINING TOOLS • It is much easier to sell speech transcription with a higher-level data mining tool ‒ There is too much text to read ‒ The text has to many errors (users will never be happy unless the text is 100% correct) • This can be overcame by integration with existing text-based data-mining tools: ‒ Categorization of recordings

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