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Article - Setting Jabber Softphone Audio
https://td.usd.edu/TDClient/33/Portal/KB/ArticleDet?ID=5788#:~:text=The%20audio%20quality%20of%20a%20softphone%20connection%20%E2%80%94,a%20high-quality%20headset%20to%20improve%20the%20audio%20quality
Softphone - Poor Audio Quality - Cisco Community
https://community.cisco.com/t5/other-collaboration-subjects/softphone-poor-audio-quality/td-p/94134
Try editing the Jitter BUffer Size. go to SETTINGS, AUDIO, ADVANCED VOICE SETTINGS, than change the JITTER BUFFER SIZE to say 120. Keep the BOX checked to Use Dynamic and parameters to ITU. See if that improves things for you. 12-03-2002 08:36 AM. 12-03-2002 08:36 AM. There are many possible issues with softphone.
Bad audio quality on softphones, ok with regular phones ...
https://www.3cx.com/community/threads/bad-audio-quality-on-softphones-ok-with-regular-phones.63636/
IP phones (cordless and wired) work fine but audio quality on 3cx softphone is terrible. I tried everything, from prioritizing traffic over the network to changing the codecs. Nothing works, audio is still terrible. This happens both on WAN and LAN, calling landline phones and also from extension to extension. Actually I can hear fine (incoming ...
Cisco IP SoftPhone Poor Audio Quality Issue - Techyv.com
https://www.techyv.com/questions/cisco-ip-softphone-poor-audio-quality-issue/
To correct the problem right-click on “Cisco IP Phone”, select “Preferences>Audio” and click on the “Network” button. Under Audio IP address select “Use this address” once and return the setting back to “Detect automatically”. Press OK, wait 5-10 seconds to reset and hopefully correct the audio issues.
Cloud Softphone Call Quality Troubleshooting – PrimeVOX ...
https://primevox.zendesk.com/hc/en-us/articles/360049508491-Cloud-Softphone-Call-Quality-Troubleshooting
Audio Settings: The Cloud Softphone app has several audio settings and an information screen that can help you diagnose and improve sound quality. Within the app, go to Settings>Preferences>Sounds and enable echo cancellation and noise suppression options if your phone has them. Adjust the playback and microphone boost levels if needed.
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