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No audio in SoftPhone - Cisco Community

    https://community.cisco.com/t5/other-collaboration-subjects/no-audio-in-softphone/td-p/113726#:~:text=On%20the%20softphone%2C%20go%20to%20Settings%3EAudio%3ENetwork%20Audio%20Settings.,audio%20issue%20when%20using%20the%20VPN%20and%20softphone.
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No audio on transfers to Soft phone. - ShoreTel Forums

    https://www.shoretelforums.com/forum/shoretel-tech/administrators/77459-no-audio-on-transfers-to-soft-phone
    On the Ingate, under Network>Networks and Computers make sure under LAN you have all the subnets in here. If not, the Ingate will not send audio. Call control will work fine, but you will not get audio. You can also pull a pcap from the ingate eth0 to see if the audio is leaving the Ingate. Comment.

Connect Client - Troubleshooting Audio on the Softphone ...

    https://shoretelcommunity.force.com/s/article/Troubleshoot-no-audio-on-Cloud-Connect-Client-Windows
    Completely close the Connect client and restart it. Then go to settings in the Connect client and under Softphone select the Communications option. Attempt to make a call. If you are still unable to hear the caller then please attempt the next step. Disable Exclusive Mode on the Headset and Mic. In Windows right-click the speaker icon and select Sounds.

Onsite, Softphones, no audio... - Spiceworks

    https://community.spiceworks.com/topic/1988704-onsite-softphones-no-audio
    Onsite, Softphones, no audio... Get answers from your peers along with millions of IT pros who visit Spiceworks. Hello, we installed a ShoreTel onsite system a couple months ago. My final task is to get the softphones working over the local network and over our SSL VPN connection. If I switch from deskphone to softphone and call my own ...

I wanna be heard! Shoretel Communicator Softphone issue ...

    https://community.spiceworks.com/topic/874040-i-wanna-be-heard-shoretel-communicator-softphone-issue
    One way audio is generally a network issue-as if your firewall is blocking your audio out from the network your PC is on(VPN, data network) to the voice network. Sounds like your audio paths TO your PC are fine, but not in the other direction. this is true from the phone but on a PC ? ST Communicator uses TCP connection to director.

No audio on softphones, but rings - Endpoints - FreePBX ...

    https://community.freepbx.org/t/no-audio-on-softphones-but-rings/65494
    Here is the updated link with the SIP debug turned on. Called from the deskphone (ext 105) to the softphone (ext 205) Got ring, got successful connect, but no audio. https://pastebin.freepbx.org/view/d384f062. And as near as we can tell …

ShoreTel Communicator; one way audio with softphone ...

    https://www.reddit.com/r/shoretel/comments/9bo7dz/shoretel_communicator_one_way_audio_with_softphone/
    In Communicator, go to the Softphone section and make sure the audio selection (s) are "Use Windows preferred device". Then close Communicator (inspect via Task Manger to be doubly sure it has exited!), right click on the volume icon in the systray, select either Playback or Recording devices, and make the desired Playback device is at least ...

Solved: No audio on voice calls over VPN softphone to/from ...

    https://community.cisco.com/t5/ip-telephony-and-phones/no-audio-on-voice-calls-over-vpn-softphone-to-from-remote-site/td-p/2224430
    No audio on voice calls over VPN softphone to/from remote site IP Phone. I'm at a loss here, so any assistance will be very much appreciated. I'll do my best to describe the scenario: Softphone -> SSL VPN -> ASA 5510 -> Cisco 4507 CORE -> Cisco 2821 MPLS Router -> MPLS Network -> Cisco 2811 H.323 Gateway -> Cisco 2960 POE Switches -> Cisco 7942 ...

IP Softphone - No Audio - Cisco Community

    https://community.cisco.com/t5/other-collaboration-subjects/ip-softphone-no-audio/td-p/177196
    IP Softphone - No Audio We have installed Softphone on multiple PC's and laptops all with the same issue. You can make the calls but there is no audio at all. Could it be a port problem since the signaling is gettting though but not the actual call? I am using a 3548-PWR switch with only the mgmt VLAN setup. ...

No audio in SoftPhone - Cisco Community

    https://community.cisco.com/t5/other-collaboration-subjects/no-audio-in-softphone/td-p/113726
    01-29-2003 06:24 PM. 01-29-2003 06:24 PM. You may want to look at the audio set up of the softphone. On the softphone, go to Settings>Audio>Network Audio Settings. Then do specify address and put the IP address of the PC/laptop you are using. I had the same audio issue when using the VPN and softphone. Trae.

Shoretel Communicator Softphone and Firewall Rules : shoretel

    https://www.reddit.com/r/shoretel/comments/fq1zuv/shoretel_communicator_softphone_and_firewall_rules/
    Shoretel Communicator Softphone and Firewall Rules I'm working on new security policies related to softphones due to all the remote work now. We have been having issues where the users will call each other, and shoretel will show as connected, but there will be no audio.

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