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Mining Audio Interactions in Your Contact Center ... - …

    https://www.nuance.com/content/dam/nuance/en_au/collateral/enterprise/white-paper/wp-mining-audio-interactions-in-your-contact-center-en-us.pdf?ppi=Enterprise%20-%20Natural%20Language%20Understanding/Call%20Steering&campaign=DEO-2017-WL-NLU-TechnologyNLU-IVROmni-channelWorld-GD&campaignID=7010W000002S1VcQAK&formName=Enterprise-Web-Default
    The Nuance Transcription Engine (NTE) is a highly accurate, automated transcription solution which unlocks the data trapped in multi-speaker audio to enable Big Data analytics, audio data mining and more. NTE is a powerful, fast and accurate engine that can quickly transform mas-

Developer resources | Nuance

    https://www.nuance.com/for-developers.html
    From speech recognition and dialog creation for IVR and chatbots, to cutting‑edge healthcare algorithms, Nuance helps you turn your brightest ideas into brilliant solutions. Nuance Mix—Creativity unleashed . Create intelligent IVR, chatbot, and messaging experiences with intuitive tools built on Nuance speech and AI technologies, APIs, and ...

Nuance Forensics: Prosecute criminals using their …

    https://www.nuance.com/content/dam/nuance/en_us/collateral/enterprise/data-sheet/ds-nuance-forensics-en-us.pdf
    Nuance public security solutions Nuance is the global leader in Voice Biometrics and Security Solutions for Public Security with a comprehensive portfolio of products designed to cover all the needs of Law Enforcement, Intelligence and Military Agencies providing Forensic, Criminal ID and Audio Mining capabilities. Nuance’s

Veritone and Nuance partner to enable data mining of audio

    https://techseen.com/2016/05/13/veritone-nuance-partner-enable-data-mining-audio/
    Cloud-based cognitive computing solutions company, Veritone, has partnered with Nuance, the provider of voice and language solutions to incorporate Nuance Transcription Engine (NTE) with Veritone’s cloud-based, hosted Cognitive Media Platfrom (CMP).The NTE is a powerful, fast and accurate engine that can quickly transforms massive amounts of recorded audio into …

What is Audio Mining? (with picture) - EasyTechJunkie

    https://www.easytechjunkie.com/what-is-audio-mining.htm
    Audio mining, when used as two words, is a general term that refers to analyzing a sound file for a determined set of audio characteristics. Other manufacturers of audio mining software include Nuance® and Nexidia®. Is Amazon actually giving you the best price? This little known plugin reveals the answer.

Introducing the Nuance Transcription Engine: Transforms ...

    https://news.nuance.com/2016-05-05-Introducing-the-Nuance-Transcription-Engine-Transforms-Speech-and-Audio-into-Big-Data
    Introducing the Nuance Transcription Engine: Transforms Speech and Audio into Big Data Highly Accurate Automated Transcription Unlocks the Data Trapped in Multi-speaker Audio; Enables Big Data Analytics, Data Mining of Audio and More

Nuance Transcription Engine - Voice to text software ...

    https://www.nuance.com/content/nuance/sites/en-gb/omni-channel-customer-engagement/technologies/nuance-transcription-engine.html
    Explore fast, cost‑effective audio mining for contact centres with Nuance. Get it now Features Automatic multi‑speaker identification Nuance Transcription Engine can recognise and transcribe up to six individual speakers—ideal for complex audio such as conference calls and business meetings. Support for 43 languages

Contact Center AI | Intelligent ... - Nuance Communications

    https://www.nuance.com/omni-channel-customer-engagement/contact-center-ai.html
    Nuance Contact Center AI (pdf. Open a new window) Improve customer experience, increase revenue and enhance efficiency with AI. Nuance AI solutions for agents (pdf. Open a new window) Discover how Nuance can help you empower your agents to deliver outstanding customer experiences that increase satisfaction and revenue. Nuance Insights (pdf. Open a new window) …

Atkinson-Baker | Audio Mining: Where We are and What’s Next

    https://www.depo.com/audio_mining.html
    Audio mining is a speaker-independent, speech recognition technique that is used to search audio or video files for occurrences of spoken words or phrases.

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