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Using Audio Recording for Mystery Shopping | AQ …
https://www.aq-services.com/using-audio-recording-mystery-shopping/
The Mystery Shopper would call in and record the call using an app or any other method, and submit the audio clip along with the report. Then we have retail mystery shopping with audio. This is when it gets tricky. As mentioned above, you can imagine how difficult it can be to get clear recording of two people talking in a noisy environment.
Top Mystery Shopping Companies for Audio Recording ...
https://www.greenbook.org/market-research-firms/mystery-shopping-audio
Top Mystery Shopping Companies for Audio Recording Find leading mystery shopping firms that specialize in Audio Recorded Shops. Mystery shoppers observe customer service and sales staff behavior in a service or retail location.
On-Site Audio Mystery Shopping - elitecxs.com
https://elitecxs.com/on-site-audio-mystery-shopping/
Audio mystery shopping provides a verifiable sound recording of the verbal communication between the customer and the client representative. We can also target specific members of staff by booking an appointment with them via a telephone call before the visit.
Audio and Video Recorded Mystery Shopping Programs
https://www.imyst.com/video-mystery-shopping.asp
Imyst Audio & Video Recorded Mystery Shopping Solutions. Along with standard mystery shopping reports, we also provide shoppers with hidden audio and video recording capabilities, which are an excellent complement to your traditional mystery shopping program. With the ability to listen and view exactly what your employees are saying and doing ...
Is Audio mystery shopping the best of both worlds?
https://www.tern.co.uk/audio-mystery-shopping/
Audio has some BIG advantages over video mystery shopping . In a nutshell, these are; It’s less intrusive. There are less DPA issues to worry about. The equipment is even smaller and easier to conceal. The audio recording is better quality than when carrying out a video mystery shop.
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