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Media Quality and Network Connectivity Performance - Skype ...

    https://docs.microsoft.com/en-us/skypeforbusiness/optimizing-your-network/media-quality-and-network-connectivity-performance#:~:text=Packet%20Loss%20This%20is%20often%20defined%20as%20a,back-to-back%20burst%20losses%20that%20cause%20complete%20audio%20cut-out.
    none

Lync packet loss handling / long call audio delay

    https://social.technet.microsoft.com/forums/lync/en-US/58ff2db0-9ed7-41f6-b61d-2f0add3d0d20/lync-packet-loss-handling-long-call-audio-delay
    Lync packet loss handling / long call audio delay. Archived Forums > Lync 2010 and OCS - Enterprise Voice and Telephony ... a problem where temporary degraded network conditions seem to set off some sort of buffering/remediation action in Lync that results in LONG audio delays (5-10 seconds round trip). This ends up being much more disruptive ...

Lync Server 2013: AudioStream table - Lync Server ...

    https://docs.microsoft.com/en-us/previous-versions/office/lync-server-2013/lync-server-2013-audiostream-table
    63 rows

Lync Server 2013: AudioStreamDetail view - Lync Server ...

    https://docs.microsoft.com/en-us/previous-versions/office/lync-server-2013/lync-server-2013-audiostreamdetail-view
    Average duration of packet loss during bursts of losses during the call. BurstGapDensity. decimal(9,4) Average density of packet loss during gaps between bursts of packet loss. BurstGapDuration. int. Average duration of gaps between bursts of packet loss. PacketUtilization. int. Packet count for the audio stream. BandwidthEst. int

View Skype for Business / Lync Call Data Collected by Aternity

    https://help.aternity.com/bundle/console_admin_guide_12_0_server_local/page/console/topics/console_admin_coll_details_skype.html
    Audio Outbound Packet Loss: Displays the percentage of audio network packets in a Skype call which were lost in transit on its way to the other caller, or (in conference calls) from a participant to the Skype server. Any value above 5% affects audio quality significantly. Audio Outbound Round Trip Time

Media Quality and Network Connectivity Performance - …

    https://docs.microsoft.com/en-us/skypeforbusiness/optimizing-your-network/media-quality-and-network-connectivity-performance
    Packet loss directly affects audio quality—from small, individual lost packets having almost no impact, to back-to-back burst losses that cause complete audio cut-out. Inter-packet arrival jitter or simply jitter This is the average change in delay between successive packets. Most modern VoIP software including Microsoft Teams can adapt to some levels of …

Media Quality Summary Report in Skype for Business …

    https://docs.microsoft.com/en-us/skypeforbusiness/manage/health-and-monitoring/summary
    Real-Time Transport Protocol (RTP) packet loss for outbound packets. (Packet loss occurs when RTP packets, a protocol used for transmitting audio and video across the Internet, failed to reach their destination.) High loss rates are generally caused by congestion, lack of bandwidth, wireless congestion or interference, or an overloaded media server. Packet loss …

What are Thresholds for Good and Poor Network Packet Loss ...

    https://tomtalks.blog/what-are-thresholds-for-good-and-poor-network-packet-loss-jitter-and-round-trip-time-for-unified-communications/
    Packet Loss This is often defined as a percentage of packets that are lost in a given window of time. Packet loss directly affects audio quality—from small, individual lost packets having almost no impact, to back-to-back burst losses that cause complete audio cut-out. Inter-packet arrival jitter or simply jitter This is the average change in delay between successive …

View Skype for Business / Lync Call Data Collected by Aternity

    https://help.aternity.com/bundle/console_admin_guide_10x_server_local/page/console/topics/console_admin_coll_details_skype.html
    Audio Inbound Packet Loss: Displays the percentage audio network packets in a Skype call which were lost in transit before reaching the participant. Any value above 5% affects audio quality significantly. Audio Outbound Codec Name: Displays the name of the codec which Skype used to comress the outgoing sound.

Lync Server 2013: Media Quality Summary Report - Lync ...

    https://docs.microsoft.com/en-us/previous-versions/office/lync-server-2013/lync-server-2013-media-quality-summary-report
    In Lync Server, Lync Server uses a set of algorithms to predict how users would have rated a call. High degradation values can be caused by congestion, lack of bandwidth, wireless congestion or interference, or an overloaded media server or endpoint. High degradation results in distorted or lost audio. Packet loss. No. Average rate of RTP packet loss.

Data Doesn't Lie: How to investigate and troubleshoot call ...

    http://video.ch9.ms/sessions/lync/2014/NETW402-R_Steele.pptx
    The recommended high level steps to troubleshoot packet loss are: Capture simultaneous network trace between both server endpoints. Filter network capture by RTP or RTCP Ports, Identify RTCP Sender/Receiver report blocks where Packet Loss was reported. Verify Sequence #’s end to end to determine network loss (sequence not arriving).

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