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How to Handle Angry Customers on the Phone
https://voicenation.com/blog/handle-angry-customers-on-the-phone/
Raising their voice: Dealing with irate customers on the phone is stressful, and angry customers will make themselves known by raising their …
How To Handle Irate Customers | ServiceSkills
https://www.serviceskills.com/how-to-handle-irate-customers
The customers don’t even know you. Your job as a representative involves taking responsibility and taking the blame for something you probably didn’t do. Most irate customers will begin to unload their anger before you get a chance to say …
The Irate Customer
https://www.mmmts.com/pdf/tm/module/telephone-etiquette-module-demo.pdf
The first step in handling an Irate Caller is to simply hear the other person out. Listen intently. Allow the Customer to vent some frustration. Empathizing allows you to understand another person’s motives without requiring you to agree with them. Handling Irate Customers
How to Handle an Irate Customer without Losing Your …
https://www.livechat.com/success/irate-customer/
Listen actively. When I worked in customer service, I had trouble with one woman a few …
7 Steps on How to Handle Irate and Angry Customers
https://www.chartcourse.com/how-to-handle-angry-irate-customers/
Customer service is key to the success of any business no matter if you are a healthcare organization, profit or not for profit. And dealing with irate customers and solving their problems is a critical element of that service. When dealing with an irate customer, take these steps: Listen carefully and with interest to what the customer is ...
4 Steps to Handling an Irate Customer | Litmos Blog
https://www.litmos.com/blog/compliance/4-steps-to-handling-an-irate-customer
There are four basic steps to handling an irate customer; we call them our ‘ASAP’ techniques. Acknowledge the person’s feelings and apologize for the inconvenience the customer has encountered. Make an effort to be sincere. In today’s impersonal society, it’s incredibly rare to hear the words, “I’m sorry that happened.
Irate Cable TV Customer: Kingston, ON, Canada 1988 - …
https://www.youtube.com/watch?v=f9VmbsIUY5M
[As featured in my book White Mythology: Two Novellas -- available in harcover, on Kindle, and now as audiobook narrated by Audie-winning L.J. Ganser! ][http...
10 Powerful Steps to Defuse Angry Customers | …
https://www.zenbusiness.com/blog/diffuse-anger/
Assume That the Customer Has a Right to Be Angry. Nobody makes mistakes on purpose, …
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