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Multicast Design Considerations and Troubleshooting

    https://support.singlewire.com/articles/Documentation/Multicast-Design-Considerations-and-Troubleshooting#:~:text=The%20following%20symptoms%20will%20occur%20during%20an%20InformaCast,A%20streaming%20icon%20displays%20on%20the%20phone%E2%80%99s%20screen
    none

No Audio Played When Paging With InformaCast - Cisco Community

    https://community.cisco.com/t5/collaboration-voice-and-video/no-audio-played-when-paging-with-informacast/ba-p/3101596
    Gather a packet capture from one of the phones (you can also use SPAN if needed) that should be receiving audio, and gather a packet capture from the CLI of InformaCast with these steps: 1. Connect to the CLI of the Informacast box via SSH. 2. Execute this command to start capturing and create a file named "test.cap".

paging server (informacast) no audio - Cisco Community

    https://community.cisco.com/t5/unified-communications/paging-server-informacast-no-audio/td-p/2757883
    paging server (informacast) no audio Hi All. i just deployed a paging server , went through all steps for installation and then the configuration. integration was successful , cti ports are registered , sip trunk created ,dialcast created , groups defined .. etc.

Configure and Troubleshoot Informacast - Cisco

    https://www.cisco.com/c/en/us/support/docs/unified-communications/paging-server/216177-configure-and-troubleshoot-informacast.html
    Configure Informacast. Step 1. Configure the Communications Manager Cluster in Informacast. Log in to Informacast and navigate to Admin > Telephony > Unified Communications Manager Cluster. Click on Edit. Enter the application user’s username and password for the Application User that you created in step 8.

No Audio With on Switch with Paging Gateway to Cisco Phones

    https://singlewirecommunity.force.com/s/question/0D5C000005IdESrKAN/no-audio-with-on-switch-with-paging-gateway-to-cisco-phones
    No Audio With on Switch with Paging Gateway to Cisco Phones. My call flow is Informacast Paging Server - WAN - Singlewire Paging Gateway (int 1/0/1) on a 3850 switch (since we dont run multicast anywhere) - Mixture of 7965 and 8851 phones on the same exact switch. The symptom I have is I receive txt messages fine to the phones, I see the ...

Convert Audio to Use with InformaCast - force.com

    https://singlewirecommunity.force.com/s/article/Convert-Audio-to-Use-with-InformaCast
    Audio Formats. InformaCast requires its audio to be in one of two formats: For Phones: G.711 µLaw: 8,000 Hz, 8-bit, mono IP Speakers: Up to high-quality (HQ) PCM: 44,100 Hz, 16-bit, mono (If all recipients do not have the ability to receive this audio; see Appendix B. Convert to High Quality Audio for conversion steps and caveats). When audio is obtained from a …

Phones not playing audio - Singlewire Software

    https://support.singlewire.com/s/article/Phones-not-playing-audio
    No audio played on Cisco IP phones, but text notifications are successful. Cause. Multicast traffic is not routing properly. Receiving text notifications and the speakerphone and mute buttons lighting up mean the phone is activated properly, but they are unable to join the multicast RTP stream. Symptoms: The phone displays text notifications ...

Emergency Notification System & Crisis Alert Software ...

    https://www.singlewire.com/informacast
    InformaCast makes it easy to bring together disparate devices and systems to broadcast emergency messages. Use text and audio delivered to IP phones, IP speakers, desktop computers, and digital signage to grab people’s attention, so …

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