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AudioCodes Management and Monitoring Applications for Genesys

    https://www.genesys.com/collateral/audiocodes-management-and-monitoring-applications-for-genesys#:~:text=In%20partnership%20with%20AudioCodes%2C%20Genesys%20can%20simplify%20the,to%20monitor%20and%20manage%20your%20network%20and%20endpoints.
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AudioCodes - Genesys

    https://docs.genesys.com/Documentation/AC
    AudioCodes Ltd. designs, manufactures and sells advanced Voice over IP and converged VoIP and Data networking products and applications to Service Providers and Enterprises. Genesys resells AudioCodes Enterprise Session Border Controllers (E-SBCs) and media gateways for its SIP Select program.

Genesys and AudioCodes

    https://genbin.genesys.com/old/resources/datasheets-and-brochures/Genesys-AudioCodes-DS-EN.pdf
    Genesys and AudioCodes Deploy a Resilient End-to-End Customer Experience Platform Including Infrastructure Components Your contact center is the heartbeat of your business. You can’t afford to compromise on reliability. Every component—whether software or hardware—must interoperate

AudioCodes Management and Monitoring Applications …

    https://www.genesys.com/collateral/audiocodes-management-and-monitoring-applications-for-genesys
    In partnership with AudioCodes, Genesys can simplify the centralized management and monitoring of your contact center. A Genesys and AudioCodes solution eliminates the need to switch between multiple tools to monitor and manage your network and endpoints.

AudioCodes and Genesys Expand Strategic Partnership

    https://www.audiocodes.com/news/press-releases/news/audiocodes-and-genesys-expand-strategic-partnership
    audiocodes, a leading provider of voice networking solutions that enable enterprises and service providers to transition to all-ip voice networks, today announced that it has expanded its strategic partnership with genesys, the market leader in omni-channel customer experience and contact center solutions, to offer a complete solution that …

AudioCodes Software Enterprise Session Border ... - …

    https://www.genesys.com/collateral/audiocodes-software-enterprise-session-border-controller
    AudioCodes Software Enterprise Session Border Controller | Genesys AudioCodes Software Enterprise Session Border Controller The AudioCodes Software Enterprise Session Border Controller (E-SBC) Server Edition and Virtual Edition provide a flexible and scalable SBC solution that meets the requirements of today’s datacenter infrastructures.

Options: AudioCodes and Genesys phones or templates

    https://help.genesys.com/pureconnect/mergedprojects/wh_ia/desktop/options__audiocodes.htm
    Options: AudioCodes and Genesys phones or templates. The following tables describe the options for AudioCodes and Genesys phones or templates. For information on how to access these settings, see Configure managed IP phones or templates. General

General settings: AudioCodes and Genesys phones or templates

    https://help.genesys.com/pureconnect/mergedprojects/wh_ia/desktop/general_settings__audiocodes.htm
    The following table describes the general settings for AudioCodes and Genesys phones and templates. For information on how to access these settings, see Configure managed IP phones or templates. The name of this IP phone must be unique. Click Browse to locate an existing station. Inactive phones do not receive calls.

Genesys Cloud and Generic SIP Trunk using Mediant …

    https://www.audiocodes.com/media/vofn5i1g/genesys-cloud-and-generic-sip-trunk-using-mediant-sbc-configuration-note.pdf
    ) for interworking betweenGeneric SIP Trunk and the Genesys Cloud Contact Center environment. You can also use AudioCodes' SBC Wizard tool to automatically configure the SBC based on this interoperability setup. However, it is recommended to read through this document to better understand the various configuration options.

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