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Troubleshoot Sound Issues - DIRECTV Customer Support

    https://www.att.com/support/article/directv/KM1011235/
    Press INFO on your remote control. Press the right arrow to highlight Audio/Video on the info bar. Select English Dolby AudioTM. (May vary depending on receiver type). All channels are experiencing sound issues The cause of the sound issues may be the remote control or audio/visual cables. Check the remote control

Direct TV App issue (Audio but no video) - OnePlus Community

    https://forums.oneplus.com/threads/direct-tv-app-issue-audio-but-no-video.1126279/
    Direct TV App issue (Audio but no video) Oct 24, 2019. Chunk_Funk. Cupcake Oct 24, 2019. Chunk_Funk, Oct 24, 2019: Hopefully someone can help. I've had a OnePlus 7 Pro for over 3 months and never had issues with the Direct TV app. Since 10-17-19, I am unable to get a video feed from any channel on the app, all I get is a black screen but can ...

I can get sound, but no picture | DIRECTV Community Forums

    https://forums.directv.com/conversations/directv-equipment/i-can-get-sound-but-no-picture/610c1166df08a4122a46c2fd
    The model is C41-100. I did try the reset and nothing changed, still sound, but no picture. We also have a Playstation hooked up that were not able to get to work either. Both the Playstion and DTV receiver are run through a receiver.

"Playback failed. No audio/video data packets received ...

    https://forums.directv.com/conversations/directv-equipment/playback-failed-no-audiovideo-data-packets-received-from-server/610c0f4ddf08a4122a465dd9
    No audio/video data packets received from server". I can't play any recordings on my playlist. I already tried rebooting by pressing the red button and unplugging the box, but that didn't help. Anyone know what the problem is? My model is H24-200 btw. Reset all of the DVRs and Receivers using the red button. That worked.

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