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Customer Satisfaction Is Worthless, Customer Loyalty Is ...
https://www.amazon.com/Customer-Satisfaction-Worthless-Loyalty-Priceless/dp/188516730X
Jeffrey Gitomer Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know Hardcover – June 12, 1998 by Jeffrey Gitomer (Author) 266 ratings See all formats and editions Kindle $9.99 Read with Our Free App Hardcover
Customer Satisfaction is Worthless, Customer Loyalty is ...
https://books.apple.com/us/book/customer-satisfaction-is-worthless-customer-loyalty/id403719189
1. It contains a game plan that any customer-serving employee, salesperson, manager, executive or entrepreneur can enact to ensure loyal customers. 2. Any front-line employee can read it and "get it." Any front-line employee can read it and "do it." 3. Customer Loyalty is the measure of your present and future success.
Customer Satisfaction is Worthless, Customer Loyalty is ...
https://speedupmyjobsearch.com/customer-satisfaction-is-worthless/
Customer Satisfaction is Worthless, Customer Loyalty is Priceless by Jeffrey Gitomer Since the founding of Paul Cameron’s recruiting firm DriveStaff, Inc., in June of 2002, every single recruiter, administrative assistant, and everyone in between was required to read this book before their first day, on which, there was a quiz on this book to ...
Customer Satisfaction is Worthless
https://www.cyrious.com/blog/customer-satisfaction-is-worthless/
Customer Satisfaction is Worthless isn’t your ordinary customer service book and that is why I recommend it as keeper. For example, it would be good to pick up the book and flip to the page that reminds us to address every customer, in your mind, as Grandma at the end of your sentence with every customer interaction.
Amazon.com: Customer Satisfaction is Worthless …
https://www.amazon.com/Customer-Satisfaction-Worthless-Loyalty-Priceless-ebook/dp/B004Z1EMFO
Sales guru Jeffrey Gitomer's book, CUSTOMER SATISFACTION IS WORTHLESS: CUSTOMER LOYALTY IS PRICELESS, details these and many other differences that are critical to your business. The beautiful thing about it is, mediocre, or even less than mediocre has become the norm, so when you make just minimal effort at building customer loyalty, your business will …
Book Review: Customer Satisfaction is Worthless - Touch ...
https://touchyourclientsheart.com/book-review-customer-satisfaction-worthless/
The first principle in “Customer Satisfaction is Worthless,” is that the customer is the most important person in the company. Every person who works there should understand that it is the customers that are paying their paychecks. If your business is customer-focused instead of policy or procedure focused, you’re off to a great start.
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