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Audio Quality Sounds Distorted or Choppy - Citrix

    https://support.citrix.com/article/CTX124137#:~:text=The%20Citrix%20policy%20for%20audio%20is%20for%20specifically,an%20Audio%20policy%20restricting%20this%20group%20of%20users.
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Audio features | Citrix Virtual Apps and Desktops 7 2112

    https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/multimedia/audio.html
    Audio quality. In general, higher sound quality consumes more bandwidth and server CPU utilization by sending more audio data to user devices. Sound compression allows you to balance sound quality against overall session performance; use Citrix policy settings to configure the compression levels to apply to sound files.

Audio Quality Sounds Distorted or Choppy - Citrix

    https://support.citrix.com/article/CTX124137
    The Citrix policy for audio is for specifically setting a lower audio quality than the server default value. So, if you have the server set to high audio and you have a group of users that do not require this much bandwidth for audio, then you would create an Audio policy restricting this group of users.

How to Enable and Manage Client Audio Settings ... - Citrix

    https://support.citrix.com/article/CTX121613
    For example, if the client side settings for Sound quality are set to Low, but the server policy settings for Client Audio Quality are set to High, the ICA session should run at Low audio quality. XenApp Server-side settings for audio or sound quality are configured using XenApp policies as of Windows Server 2008, the ica-tcp port settings ...

Audio features | XenApp and XenDesktop 7.15 LTSR

    https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/multimedia/audio.html
    Audio quality. In general, higher sound quality consumes more bandwidth and server CPU utilization by sending more audio data to user devices. Sound compression allows you to balance sound quality against overall session performance; use Citrix policy settings to configure the compression levels to apply to sound files.

How to Optimize Audio for XenDesktop - Citrix.com

    https://support.citrix.com/article/CTX118836
    Procedure to Adjust Citrix Policy for Better Audio Performance. Open the Presentation Server Management Console. Create a new policy. Navigate to Client Devices > Resources > Audio > Sound Quality. Select High, Medium, or Low depending on the environment.

Troubleshooting ICA Client Audio Issues - Citrix.com

    https://support.citrix.com/article/CTX443787
    Audio Quality for the ICA session can be set in the Citrix Policies, as well as in the Web Interface site under Session Settings > Connection Performance > Sound. Additionally, in XenApp versions earlier than 6.0, the audio quality can be …

Viab: Audio Redirection Problems - Poor Quality Audio - …

    https://support.citrix.com/article/CTX210284
    Audio begins redirection - poor quality - digital distortion Eventually audio will stop redirecting This includes audio produced by system sounds and VLC media player Windows Media Player will redirect audio with perfect quality. Verified Citrix driver being used for audio Tried to reconfigure audio settings for windows - no change.

MS Teams Bad audio Quality - HDX Microsoft Teams ...

    https://discussions.citrix.com/topic/407752-ms-teams-bad-audio-quality/
    MS Teams Bad audio Quality. Things i have checked. Teams is running in optimized mode. HDXteams is running on the client software. The policies are working correctly. Version of teams is x64 latest release. the workspace version is 19.11.0.50 (1911)

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