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New Wave Prompts Added to an Existing Script Play ... - Cisco
https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-contact-center-express/46782-wav.html#:~:text=The%20pre-recorded%20prompts%20are%20stored%20as%20wave%20files,format%2C%20CCITT%20u-Law%2C%208kHz%2C%208-bit%2C%20Mono%207%20kb%2Fsec.
IP IVR voice Prompt audio format - Cisco Community
https://community.cisco.com/t5/other-collaboration-subjects/ip-ivr-voice-prompt-audio-format/td-p/187190
Make sure the prompt files are .wav with the following attributes. You can use any freeware audio editors. I use mostly NCH Audio converter. Format: CCIT U-Law; Sample Size: 8-bit; Sample Rate: 8kHz . Hope this helps! Cheers Rath! ***Please rate helpful posts***
Cisco Unity Connection Audio File Format - UC Collabing
https://www.uccollabing.com/cisco-unity-connection-audio-file-format/
Go to File > Open File > Locate the Audio File which you want to convert > Click on Open; Go to File > Save File As > Enter File Name > Click on Save; You will be prompted a Window > Wave Encoder Options > Change as following; Settings > Custom; Encoding > CCITT u-Law; Format > 8.000 KHz, 8 Bit, Mono; Click on OK; How to use Audacity?
Converting Cisco UCCX Prompt - intelligentvis
https://www.intelligentvisibility.com/post/converting-cisco-uccx-prompt
We wanted to share a quick and easy method for converting sound files to proper Cisco Unified Contact Center Express (UCCX) WAV format to be used as prompts. Cisco UCCX server requires very specific WAV file format: Format: CCIT U-Law Sample Size: 8-bit Sample Rate: 8kHz If you are using OS X or Linux you can use a ‘file’ command to verify the sound format.
UC Toolkit: Using Audacity to Create and Edit Cisco UCCX ...
https://netcraftsmen.com/uc-toolkit-using-audacity-to-create-and-edit-cisco-uccx-prompts/
In the export dialog, set the format to “Other uncompressed files…” and choose Options. In the options dialog, set the Header to “WAV (Microsoft)” and the Encoding to “U-Law”. Click on OK and then specify the location and file name. Figure 3. Saving File in Proper Format [Note: In Audacity 1.2.6 you can't select the type when exporting.
CUE AA Custom Greeting File upload fails with the ... - Cisco
https://community.cisco.com/t5/collaboration-voice-and-video/cue-aa-custom-greeting-file-upload-fails-with-the-error-quot/ta-p/3121416
Open the audio file (.wav) that you need to be converted (File --> Open) then go to File --> Properties and press the button “Convert Now…” in the small form that appear. Under Format: select CCITT u-Law and make sure that “8.000 KHz, 8 Bit, Mono 7 KB/sec” is selected under Attributes:, then press the “OK” button.
file prompt - Cisco
https://www.cisco.com/c/en/us/td/docs/ios/fundamentals/command/reference/cf_book/cf_f1.pdf
file verify auto CF-219 Cisco IOS Configuration Fundamentals Command Reference April 2010 file verify auto To enable automatic image verification, use the file verify auto command in global configuration mode. To disable automatic image verification, use the no form of …
Edit Audio Wave Files for Cisco Devices (Including the UC500s)
https://bobmckay.com/i-t-support-networking/cisco/editing-wav-files-correct-format-codec-cisco-uc500s/
The Correct Format. The exact format required by Cisco is an 8 Bit Mono CCITT u-Law formatted WAV file with a frequency of 8KHz. This is format has a lower audio quality than the soundcard on my very first PC (20 years ago)!
Configure and Manage the Unity Express System Auto ... - Cisco
https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unity-express/63986-configure-cue-aa.html
There are two ways to create an AA greeting and prompt files: Create a .wav file with this format: G.711 U-law, 8 kHz, 8 bit, Mono. The file cannot be larger than one MB. After the greeting is recorded, use the GUI or Cisco Unity Express CLI ccn copy command to …
Administer Prompts in CUE via the GMS and EAG - Cisco
https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unity-express/53205-GMS.html
Prompt Administration. Cisco Unity Express has the ability to playback audio files stored on the module from AA scripts. These audio files can be uploaded from a PC or saved by calling into Cisco Unity Express using the GMS phone number. If uploading from a PC, the audio files must be in the G.711 u-law, 8 kHz, 8 bit, Mono format.
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