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Troubleshooting One Way Voice Issues - Cisco
https://www.cisco.com/c/en/us/support/docs/voice/voice-quality/5219-fix-1way-voice.html#:~:text=The%20causes%20of%20one-way%20audio%20in%20IP%20Telephony,as%20the%20VG200%2C%20disable%20IP%20routing%20by%20default.
How to troubleshoot one-way / no audio issues - Cisco ...
https://community.cisco.com/t5/collaboration-voice-and-video/how-to-troubleshoot-one-way-no-audio-issues/ta-p/3164442
A one-way audio call is when you have a call between 2 phones (internal-internal or internal-external), and one of them cannot hear the other …
Troubleshoot One Way Audio Issue Using CLI Debug …
https://www.cisco.com/c/en/us/support/docs/collaboration-endpoints/ip-phone-7800-series/200903-Troubleshoot-One-Way-Audio-Issue-Using-C.pdf
The most common way is to collect a packet capture from Cisco IP phone as described in the respective article. But in most cases when the problem is intermittent it is challenging to determine the phone that will be affected by the one-way audio issue next time. In this article, an alternative method is used. It can be very useful especially when dealing with sporadic one …
One-Way audio on Inbound Calls - Cisco Community
https://community.cisco.com/t5/ip-telephony-and-phones/one-way-audio-on-inbound-calls/td-p/4407561
05-24-2021 04:12 AM. 05-24-2021 04:12 AM. One way audio most of the time is a routing problem. So make sure that you don't have routing flapping causing intermittent RTP failure. Another common reason (which can be your case) is a firewall device inspecting your RTP/SCCP/SIP traffic.
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