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There is no sound from the camcorder during ... - Canon Global
https://support.usa.canon.com/kb/index?page=content&id=ART135151
Solution. Follow the steps below to troubleshoot the issue: Make sure ends to the STV-250N Stereo/Video cable are connected securely to the camcorder and television. Ensure nothing is connected to the headphone jack on the camcorder or the headphone jack on the television. Ensure the television volume is not muted.
Canon VIXIA Camcorder Major Sound Screwup! ALL …
https://www.youtube.com/watch?v=LTjWT2GawNQ
Camera Audio problem - Canon Community
https://community.usa.canon.com/t5/EOS-Rebel/Camera-Audio-problem/td-p/133376
Your camera's microphone may not be working but you can try these things; 1) Make sure the microphone opeing on the camera body is not covered by something. 2) Try using the microphone in Auto. The recording level may be too low.
Canon camcorder problem! - YouTube
https://www.youtube.com/watch?v=knGPOewDjpo
Audio level problems at DVinfo.net
https://www.dvinfo.net/forum/canon-xh-series-hdv-camcorders/127509-audio-level-problems.html
Your audio needs to be recorded at around a -12db, maybe up as high as a -6. Then the level should be OK. If you were shooting on auto gain for the audio, it could have recorded too low, especially if there was background noise. Switch to manual next time and check your meters.
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