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Call Center Environment [audio] Assessment | Talevation
https://www.talevation.com/products/call-center-environment-audio
The Call Center Environment [audio] measures the test taker's ability to process orders using call center software. Such skills include the ability to navigate call center software, order entry speed, order entry accuracy, the ability to answer caller questions and the ability to problem solve. The Call Center Environment test is appropriate to administer to those with as little as one year or ...
Call Center Environment [audio] Assessment | Talevation
https://www.tap.talevation.com/products/call-center-environment-audio
The Call Center Environment [audio] measures the test taker's ability to process orders using call center software. Such skills include the ability to navigate call center software, order entry speed, order entry accuracy, the ability to answer caller questions and the ability to problem solve. The Call Center Environment test is appropriate to administer to those with as little as one year or ...
Call Centre Skills Tests | Customer Service Skills Tests ...
https://skillsarena.com/skills-tests/call-centre/
The Call Centre Basic test is built to assess an individual’s capacity to quickly and accurately input data from an audio recording into a digital form. Candidates are measured on their speed, practice, skill and accuracy when transcribing the data to the provided form.
Call Center Skills Testing
http://www.pcskillstests.com/Testing/callcenter.html
Test measures customer service, rules adherence, multitasking, keyboarding and call management. Call Center Data Entry - Audio. Listening to a simulated marketing call, examinees are asked to type the required information into an on-screen form. To receive a Free Testing Demo, please e-mail [email protected]. Top of page
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