Brightcove Audio Out Of Sync

Common Problems - Brightcove

https://zencoder.support.brightcove.com/error-troubleshooting/problems.html

Why are my audio and video out of sync? File a support request. We fix most a/v sync issues, so if one slides through, we want to hear about it. There are several things that can cause a/v sync issues. We fix most of them (like variable frame rate movies, edit lists, and corrupt metadata). But there are still a few things to watch for.

Audio Content - Brightcove

https://apis.support.brightcove.com/general/audio-content.html

Brightcove Player Sample: Audio-Only

https://player.support.brightcove.com/code-samples/brightcove-player-sample-audio-only.html

Forcing a Sync - Brightcove

https://beacon.support.brightcove.com/syncing-with-video-cloud/forcing-a-sync.html

Page Contents. Forcing a Sync In this topic, you will learn how to force Brightcove Beacon to sync with the Video Cloud catalog. Syncing options. In the Tools section of Brightcove Beacon you have two options for syncing Brightcove Beacon with the Video Cloud catalog. To get to the tools, click on the wrench icon in the top menu, then the Ingestion option on the left menu:

Brightcove Live Captioning: Overview – 3Play Media Support

https://support.3playmedia.com/hc/en-us/articles/360022915894-Brightcove-Live-Captioning-Overview

Captions display for the live streaming event and are embedded on a webpage along with a Brightcove player. Please note that 3Play Media's Live Captioning solution supports Brightcove Live's DVR mode allowing viewers to skip back up to 3 minutes from the live stream while still retaining the sync between the captions and live streaming content.

Video Communication Platform - Brightcove

https://www.brightcove.com/en/