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Communication Manager: How to set Music-on-Hold ... - Avaya

    https://support.avaya.com/public/index?page=content&id=FAQ104374&impressions=false
    This guide 'll help you to set Music-on-Hold for Avaya Aura systems using Communication Manager. For different ways to set Music-on-Hold, see …

Music On Hold - Avaya

    https://ipofficekb.avaya.com/businesspartner/ipoffice/mergedProjects/manager/Moh_musiconhold.html
    Hunt Group Each hunt group can specify a Hold Music Source (Group | Group). That source is then used for calls presented to the hunt group. In a multi system network, a hunt group member will hear the music on hold (MOH) from their local system. For example, a call comes in to site A and rings a hunt group with members from system A and system B.

Avaya Knowledge - ACCS 7.X \ Music on Hold not working

    https://support.avaya.com/kb/public/SOLN317172%26group%3DUG_PUBLIC
    of compatible music audio files. For example, use the content group “pop” to deploy a collection of various pop music songs. Each song is submitted as an individual .wav file within the content group. When Avaya Aura Media Server receives a request for a content group, such as pop, Avaya Aura®

Music On Hold - Avaya: CM/Aura (Definity) - Tek-Tips

    https://www.tek-tips.com/viewthread.cfm?qid=1780790
    or audio extension as a group sourced location. When an incoming call requires an announcement or music-on-hold, the audio source that is closest to the incoming call trunk plays the file that is assigned to the announcement extension. For more information, see the feature description on "Locally Sourced Announcements and Music." Administering ...

Avaya Knowledge - Locally Sourced Announcements and ...

    https://support.avaya.com/public/index?page=content&id=ADMN112936&impressions=false
    An audio group is a collection of identical audio recordings stored on one or more VAL or vVAL boards. A Music-On-Hold (MOH) group is a collection of externally connected and continuously playing audio sources that are identical in content. Members of an audio group shall represent a set of identically named wav-formatted audio files and ...

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