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8 Ways AudioCodes Enhances Genesys Cloud Contact Center ...
https://online.audiocodes.com/genesys-cloud-contact-center-application-note
8 Ways AudioCodes Enhances Genesys Cloud Contact Center Implementations. Download our new application note now to discover the eight top ways that AudioCodes can make a difference in your Genesys Cloud implementation: Bring your own carrier (BYOC) Enhancing Edge Devices. On-premises compliance recording. Integration with Microsoft Teams.
Italtel SIP Trunk Genesys Contact Center using …
https://www.audiocodes.com/media/13294/italtel-sip-trunk-genesys-contact-center-using-audiocodes-mediant-sbc-configuration-note.pdf
Genesys Contact Center Partners who are responsible for installing and configuring the ITSP SIP Trunk and Italtel Genesys Contact Center for enabling VoIP calls using AudioCodes' SBC.
AudioCodes Management and Monitoring Applications …
https://www.genesys.com/collateral/audiocodes-management-and-monitoring-applications-for-genesys
The unique integration between Genesys IP phones and AudioCodes network monitoring tools enables you to pinpoint problem areas instantaneously, giving you everything needed for end-to-end management of performance and reliability of your contact center. With AudioCodes Element Management System you can manage your network and endpoints, quickly identify and resolve …
Acantho SIP Trunk Genesys Contact Center using …
https://www.audiocodes.com/media/13904/acantho-sip-trunk-genesys-contact-center-using-audiocodes-mediant-sbc-configuration-note.pdf
The enterprise SBC connected the Genesys Contact Center with the Public PSTN via the Acantho ITSP SIP Trunk, as an Over the Top (OTT) trunk over the public network. AudioCodes' SBC was deployed to interconnect between the enterprise’s LAN and the SIP trunk. • The SBC was connected to the Genesys Contact Center SIP server on the
Contact Center Innovation - AudioCodes
https://www.audiocodes.com/solutions-products/solutions/contact-center-innovation
AudioCodes is proud to partner with the leading names in contact center systems – Genesys, Avaya and others. AudioCodes' products undergo constant interoperability testing with our partners’ systems to ensure seamless integration and high customer satisfaction. Benefits Single provider for all voice needs Drive efficiency and cut costs
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