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Audio prompt caching - Cisco Community
https://community.cisco.com/t5/collaboration-documents/audio-prompt-caching/ta-p/3610141
If the gateway is configured with ¿prompt streamed none¿, then the an audio file will not be downloaded even after its cache has expired if unless the version (E.G. if IIS is configured to expire after 15 minutes) on the media server …
Reloading audio prompts? - Cisco Community
https://community.cisco.com/t5/collaboration-documents/reloading-audio-prompts/ta-p/3627238
Good day! Please help me. I try many things, nothing work. CISCO 2951 IOS 15.4(3)M1 - do "audio-prompt load usbflas0://message1.au"and no new IVR audio promt play. The old audio promt play instead.
How do I locate localized language audio prompts for Cisco ...
https://meeting-infohub.cisco.com/faq/content/9/367/en/how-do-i-locate-localized-language-audio-prompts-for-cisco-meeting-server.html
Cisco Meeting Server » Conference settings How do I locate localized language audio prompts for Cisco Meeting Server? You can download localized audio prompts in the form of a zip file from the following location under the "Customization" heading:
UCCX 7 audio prompts problem - sound distorted - Cisco
https://community.cisco.com/t5/contact-center/uccx-7-audio-prompts-problem-sound-distorted/td-p/1520600
Hi, We have a UCCX 7 system which holds many IVR prompts, lately we added a new audio prompt to be played if users are waiting in the queue of the IVR. The prompt is being played normally but at some points of the prompt the sound is a little distorted, it is a music ad, and when the music gets hi...
How do I customize prompts for Cloud Connected Audio (CCA)?
https://help.webex.com/en-us/article/WBX90977/How-Do-I-Customize-Prompts-for-Cloud-Connected-Audio-CCA
Custom audio prompts are recorded by Cisco Webex voice talent to provide a consistently high quality audio experience for our customers. Only the three prompts listed above can be customized. We cannot accommodate recordings supplied by customers.
Webex - Webex Meetings PSTN audio prompts
https://help.webex.com/en-us/article/n628qst/Webex-Meetings-PSTN-Audio-Prompts
Welcome to Webex Prompt When users Call-In to the Webex audio conference, Webex presents the caller with up to three language options for the Webex prompt menu. The prompt that is played is determined by the dialed number/DNIS. The menu sequence is played in the following order: Call-back behavior Welcome toWebex Prompt
Administration - Localization Logic for Audio Prompts for ...
https://help.webex.com/en-us/article/4zjt9m/Localization-Logic-for-Audio-Prompts-for-CCA-SP-Customers
Audio prompt localization is based on the user's Webex site preference. If no preference is set, the user's browser default language will be chosen. Audio prompts cannot be customized for a specific CCA-SP partner or customer. Dial-In Audio prompt localization is determined at the call level. (SIP invite level.)
Cisco Unified CME B-ACD and Tcl Call-Handling …
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/bacd/configuration/guide/cme40tcl/40bacd.html
To rerecord audio prompts in an existing Cisco Unified CME B-ACD service, follow the steps in the “Updating Script Parameters and Audio Prompts” section. . If you do rerecord any of the audio files, note that the Cisco Unified CME B-ACD prompts require a G.711 audio file (.au) format with 8-bit, mu-law, and 8-kHz encoding.
Understand VXML / CVP HTTP Cache for Media Files - Cisco
https://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-customer-voice-portal/200744-Understand-Voice-Extensible-Markup-Langu.html
When audio prompts are stored on an HTTP media server, proper gateway prompt caching methods are necessary in order to optimize both the performance of the gateway and network bandwidth consumption. Gateway performance decreases by approximately 35-40% if caching is disabled entirely.
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