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Audio Quality Sounds Distorted or Choppy - Citrix

    https://support.citrix.com/article/CTX124137#:~:text=The%20Citrix%20policy%20for%20audio%20is%20for%20specifically,an%20Audio%20policy%20restricting%20this%20group%20of%20users.
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Audio features | Citrix Virtual Apps and Desktops 7 2112

    https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/multimedia/audio.html
    Remember to enable Client audio settings on the user device. Bandwidth guidelines for audio playback and recording: Adaptive audio (default) Bitrate: variable adaptive; Number of channels: 2 (Stereo) for playback, 1 (mono) for microphone capture; Frequency: 48000 Hz; Bit-depth: 16-bit; High quality

Audio features | Citrix Virtual Apps and Desktops service

    https://docs.citrix.com/en-us/citrix-virtual-apps-desktops-service/multimedia/audio.html
    Remember to enable Client audio settings on the user device. Bandwidth guidelines for audio playback and recording: High quality (default) Bitrate: ~100 kbps (min 75, max 175 kbps) for playback / ~70 kbps for microphone capture; Number of Channels: 2 (Stereo) for playback, 1 (mono) for microphone capture; Frequency: 44100 Hz; Bit-depth: 16-bit

Bandwidth policy settings | Reference - Citrix Virtual Apps

    https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/policies/reference/ica-policy-settings/bandwidth-policy-settings.html
    This setting specifies the maximum allowed bandwidth, in kilobits per second, for playing or recording audio in a user session. By default, no maximum (zero) is specified. If you enter a value for this setting and a value for the Audio redirection bandwidth limit percent setting, the most restrictive setting (lower value) is applied.

How to Enable and Manage Client Audio Settings ... - Citrix

    https://support.citrix.com/article/CTX121613
    Sounds sent to the client are compressed up to 16 Kbps. This compression results in a significant decrease in the quality of the sound but allows reasonable performance for a low-bandwidth connection. With both audio playback and recording, total bandwidth consumption is 22 Kbps at maximum. Medium - optimized for speech for most LAN-based connections. …

Audio Quality Sounds Distorted or Choppy - Citrix

    https://support.citrix.com/article/CTX124137
    0 - High - 1.4 megabits per second (Mbps) 1 - Medium - 64 kilobits per second (Kbps) 2 - Low - 4 Kbps. The default audio quality for any XenApp server is set to medium quality, which could limit the audio stream and affect the actual audio output sound.

Audio features | XenApp and XenDesktop 7.15 LTSR

    https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/multimedia/audio.html
    Delivering audio to and from the user device. Generic HDX RealTime supports two methods of delivering audio to and from the user device: Citrix Audio Virtual Channel. We generally recommend the Citrix Audio Virtual Channel because it’s designed specifically for audio transport. Generic USB Redirection. Useful to support audio devices having buttons and/or a …

Troubleshooting: Citrix Session Slowness - Streaming …

    https://goliathtechnologies.com/troubleshooting-citrix-session-slowness-streaming-audio-video/
    In some cases, audio bandwidth as well. In one example thinwire utilization might be consuming most of the traffic over 600 k/sec with audio usage steadily at 50 k/sec during the whole session. To identify what was using bandwidth in this example, you can use the Application tab to check to see each application the user had open and the details ...

Delivering Softphones with Virtual Apps and Desktops - …

    https://support.citrix.com/article/CTX133024
    Bandwidth guidelines for audio playback and recording: High quality (default) Bitrate : ~100 kbps [VBR min 75 ; max 175 kbps] for playback / ~70 kbps for microphone capture

Troubleshooting ICA Client Audio Issues - Citrix

    https://support.citrix.com/article/CTX443787
    Configuration of ICA Audio Settings for XenApp 6.0 and 6.5. In XenApp version 6.0 and 6.5 for Windows Server 2008/R2 configuration of audio settings, such as, sound quality and bandwidth limits, are performed through policy in the Citrix Delivery Service Console (or AppCenter). Alternatively, similar settings can be managed through AD GPO.

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